Concierge Security Melbourne
Professional Frontline Security with Exceptional Service
At AIG Security, we provide highly trained concierge security officers to premium residential buildings, corporate offices, and commercial complexes across Melbourne. With over 35 years of experience in the security industry, we understand that a concierge is more than just a first impression—they are the face of your building, the front line of your security, and an essential part of your operational excellence.
Our concierge security personnel in Melbourne are handpicked for their professionalism, presentation, and ability to handle both security and customer service responsibilities with equal confidence.
What Makes AIG Concierge Security Stand Out
Warm, Professional Front-of-House Presence
Our officers are the first point of contact for guests, residents, and clients—providing a welcoming experience while upholding building policies and access control.
Integrated Security & Building Management
AIG concierge officers ensure seamless communication with your building management team, supporting everything from deliveries to emergency procedures.
Reliable Support Day & Night
Whether you need daytime reception or overnight duty managers, our team delivers round-the-clock coverage with confidence.
Concierge Duties & Services We Offer
Our Melbourne concierge security staff are trained to handle a wide range of responsibilities, including:
Coordinating move-ins and move-outs
Responding to emergencies and alarms
Monitoring CCTV and surveillance systems
Handling noise complaints and disputes with diplomacy
Allocating visitor parking
Supervising tradespeople, deliveries, and service providers
Keeping common areas tidy and safe
Logging incidents and reporting to building management
Specialised Training Includes:
Conflict Management & Resolution
Emergency Response & Evacuation Procedures
Professional Telephone & Reception Etiquette
Reconnaissance and Observational Awareness
Discretion, Tact, and Cultural Sensitivity
Why Choose AIG for Concierge Security in Melbourne?
35+ Years of Security Expertise
Trained in both hospitality and protection
Tailored to suit high-end residential and commercial buildings
Regular training, development & supervision of all staff
Seamless integration into your building management operations
Enhance Your Frontline With AIG Concierge Security
From first impressions to full protection,
AIG Security Concierge Officers deliver the perfect balance between security and service.
📞 Contact us today for a FREE consultation and see how we can enhance your building's image and safety.
AIG Security – The welcoming face of premium protection.
